Scope
This Privacy Policy applies to the Narravo website and related services that link to it. It describes how we collect, use, share, and protect information and how you can exercise your rights.
If you do not agree with this policy, please do not use the site. Where required by law, we will ask for your consent before using optional cookies or processing data for certain purposes.
Controller
Narravo
Operates narravo.click
Legal basis
Consent / Legitimate interests
Depending on purpose
Questions
Reach support
See Contact section
Data We Collect
The information we collect depends on how you interact with the site. We aim to collect only what we need to deliver the service, improve it, and keep it safe.
Information you provide
Examples: forms, emails, support requests.
- Account details you provide (name, email, password).
- Messages and files you submit to us (such as support inquiries).
- Billing/contact information if you purchase products (where applicable).
Usage and course activity
How you navigate and learn.
- Course activity (progress, notes, quiz results).
- Preferences (language, cookie choices, theme preference).
- Approximate location (derived from IP, at a coarse level).
Technical data
Collected automatically for performance and security.
- Technical data (IP, device, browser).
- Log data (timestamps, pages viewed, errors, referrer).
- Security signals (abuse detection, suspicious activity).
How We Use Data
We use information to deliver the service, keep it secure, and improve it. We do not sell personal data.
Service delivery
- Operate and improve courses.
- Provide support and communicate updates.
- Maintain accounts and authentication.
Safety & integrity
- Detect abuse and maintain security.
- Prevent fraud and investigate incidents.
- Enforce policies and comply with legal requests.
Communications
We may send you service-related messages (such as password resets, billing notices, security alerts) even if you opt out of marketing. Where we send marketing communications, you can unsubscribe using the method provided in the message.
Your Rights
Depending on your location and applicable law, you may have rights related to your personal information.
- Access, correct, or delete your data.
- Object to or restrict processing in certain cases.
- Portability, where applicable.
- Withdraw consent at any time for processing based on consent.
- Lodge a complaint with a data protection authority (where applicable).
Request form
Submit a privacy request. We’ll respond as required by law.
Response timeline
Typical response:
Countdown starts after a verified request.
Security
We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure, but we work to reduce risk using modern best practices.
If you believe your account has been compromised, contact us immediately so we can help secure it.
Retention
We keep personal data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on data type and purpose.
When we no longer need data, we delete or anonymize it according to our retention practices.
International Transfers
If you access the site from outside the country where our systems are located, your information may be transferred across borders. Where required, we use safeguards designed to protect your information.
Children
Our services are not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.
Contact
Email: [email protected] — Phone: +1-415-915-9012
If you request deletion, we may retain limited data to comply with legal requirements or for fraud prevention.
Narravo — privacy first by design